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Getting Around Money Matters Tipping Phone Home
Business Hours Bargaining Street Wise Outward Bound


Healthy Traveling
Lombok is getting better in terms of hygiene and medical facilities but it still has a long way to go. You do not want to have a medical emergency here - getting off the island could take time. Play safe and make sure you have medical insurance before you come. Best to have insurance that will evacuate you if you get terribly sick or have a serious injury and need airlifted to Singapore or home. Here are a couple of other common sense points that should keep you in good shape and enjoying your visit.

Malaria does exist on Lombok but is generally not a problem. But IF you are sleeping in the open air, use mosquito repellent and a mosquito net. For additional information there's a list of hospitals and clinics in the Emergency Numbers section. Click here.

A few other pointers. Drink plenty of fluids (water and fruit juices) to avoid dehydration. Drink bottled water ONLY. Even in hotels it is best not to drink straight from the tap. Ice in drinks, however, is not a problem. Use common sense when choosing a place to eat. Eat in established restaurants that are clean and well patronized. If you are dead set on trying the hawkers in the street stick to those not serving meats unless your system is already well adjusted.

If you are using prescription drugs bring a sufficient supply. Pharmacies (Apotiks) often can fill a prescription but the dosage may not be quite the same as your doctor has prescribed. Take prompt care of any cuts or burns - do not risk infection in this heat and humidity. If you are sleeping in the open air, use mosquito repellent and a mosquito net.

Additional information on health matters may be obtained from the Centers for Disease Control and Prevention. Telephone the CDC international travelers hotline at (404) 332-4559 or visit the CDC home page on the Internet at :
http://www.cdc.gov/travel/regionalmalaria/seasia.htm

Getting Around
Traveling in Lombok is much more relaxed than Bali but the roads tend to be narrower (2 lanes with passing in both directions) and once you get out of the main tourist sections, not as well maintained. Whilst we wouldn't recommend anyone rent a self drive car in Bali - in Lombok you can, if you're a bit adventurous, get around on your own quite nicely.

Still the byword is Caution. Traffic moves quite slowly and you can come up on a cidomo (horse drawn cart) quite quickly without realizing it. Also, when you put cidomos together with pedestrians, bicycles, tour buses, trucks, livestock and assorted immovable objects in the middle of roads that are not well marked with traffic controls that are often ignored and little - if any - enforcement of rules that may exist - you have one of the most creative driving experieces imaginable. Pay attention - especially at night !

Metered taxis are now available in Lombok. Easily recognizable by their blue color, they are surprisingly inexpensive compared to other private transport options.

Also be advised that if you have an accident and there is an injury to a local person you will not be able to leave until the matter is cleared up. In the long run it is usually better to hire a car with a driver, enjoy the scenery and arrive at your destination relaxed. It usually costs only about US$ 10.00 more per day to hire a driver with your rental vehicle than without - so you be the judge.

That said, the more adventurous visitor may want to explore Lombok by motorcycle. If you do choose to do so be advised that you will need a motorcycle driver's license - if you don't have one you may get one at the Police station and you need to wear a helmet (the police just love tourists who flaunt this rule).

Another interesting way to discover Lombok is by Bemo (the small covered carry vans careening about). No better way to mix with the locals - Very cheap but there's no airconditioning and the bemos can get crowded. That said, make sure you understand the price before you get in - locals seem to have one price, tourists another - you might just find taxis cheaper.

Last but not least are cidomos (2 wheeled horse drawn buggies). More a tourist thing in Senggigi at night but a staple of transportation for locals in Mataram and elsewhere during the day.

Money Matters
You can exchange most major world currencies (cash or travelers checks) easily into the local currency, the Indonesian Rupiah. All hotels offer currency exchange but at less favorable exchange rates. Or - and this our choice - go to a branch office of one of the local banks. Also, it is better to change your money first, if you plan on visiting the central or eastern Lombok for the day as it can be difficult to find a money changer in remote areas.

However that being said, there are a several "authorized" money changers available. If you choose to deal with an money changer - here are a couple of points worth remembering.  First, the rate posted on the door usually is for amounts in notes of US $100. - lesser denominated notes (i.e. $50.00) will be given a less favorable rate. Next verify the exchange calculation (ask to use the calculator or bring your own) and count your change before you leave the window. Lastly, be  prepared, if you are cashing travelers checks you will need to present your passport for identification and many money changers do not accept cash notes that have been defaced - or are in less than near mint condition. The official exchange rate posted is daily in all major newspapers. Also, rates that are too good to be true generally - watch out for.

The Rupiah comes in paper and coins. Paper denominations are 100, 500, 1,000, 5,000, 10,000, 20,000 and 50,000; coin denominations are 10, 25, 50, 100, 500, and 1,000.

Credit cards are accepted at better restaurants and retailers. But be aware most retailers add an extra 3 - 5 % on your bill for the privilege of using plastic. You do not have to accept this: You're not going to get anywhere arguing with the shopkeeper but if you want to get this back make sure the retailer or restaurant writes this surcharge down as an extra charge for using the card and then claim it from your month end billing.

Tipping
Tipping is relatively new in Lombok. Most large hotels and restaurants will automatically add a service charge of between 5 & 10 percent to your bill which is quite sufficient. Smaller restaurants generally don't add anything extra but considering that the waiter's wage may well be less than $1.00 a day - a tip of 5 - 10 percent is very much appreciated.

Bellmen generally get Rp. 500 - Rp.1,000 for a small to medium sized luggage and up to Rp.2,000 for those house trailers some people carry around. For taxi drivers, rounding up to the nearest Rp. 500 or Rp. 1,000 depending on the length of trip is the norm. And with tour guides and the like tipping is up to you - just remember that chances are your driver has already received a commission from anything you purchased during the day.

Phone Home
All telephone numbers listed herein are local numbers. To reach any number in Lombok dial: International access code + 62 + 370+ (local number). Wherein "62" is Indonesia country code and "370" is the area code for Lombok. Be advised that most Lombok telephone numbers are 6 digits.

Telecommunication capabilities have improved greatly over the last few years but patience is the keyword when trying to dial overseas from Indonesia - especially during office hours. Most better hotels offer International Direct Dialing (IDD) and Home Country Direct (HCD) services. Overseas calls can also be made at state-run telephone offices known as a wartel (warung telekomunikasi).

Need to get online ? Lombok has many cybercafes - especially in Senggigi. If you plan to be on Lombok for a while and need to get online to check your Yahoo! email you can use the local telephone company. The dialup access number is 080 989 999 (no area code). Username: telkomnet@instan password: telkom. AOL has a local access number on Bali. From Lombok dial 0361-289-652. But you need Globalnet in your bag of AOL connection options (no problem with newer versions).

Business Hours
Lombok’s laid back pace of life can frustrate the avid shopper. Most shops in the major tourist areas have fairly regular hours from 10 am till 8 p.m., six days a week - sometimes a shop is closed just because it's slow that day! Restaurants start serving from 7.30 a.m. or so until 10.00 pm. Government offices and banks operate from 8 am till 3 p.m., Monday to Thursday, and 8 am till 12 p.m. on Fridays.

Bargaining
Difficult for many first timers but once you get the hang of it you’ll never pay retail again! Bargaining is the norm in Lombok's art markets, trinket and T-shirt shops. But don’t get cheesy. Nothing is more irritating nowadays than watching a well clad tourist trying to squeeze the last 1,000 Rupiah (about 10 US cents) out of a shopkeeper. Just remember how much it cost to get to Lombok. So what is the value in not taking home that beautiful earthenware pot? Negotiate a good price and take home a good story.

Street Wise
Lombok's reputation has been sullied as of late since the economic crises hit Indonesia (staying only in the tourist enclaves you may not see the hardship this economic crises has caused the people) and crime has been on the rise - especially in Southern Lombok (Kuta) and at Mount Rinjani. Nonetheless that said Lombok is still far, far safer than most large cities in this world.

Pickpockets, car break ins and the like seem to be the most common complaints. To reduce your risk, use plain common sense and take the same basic precautions you would if you were visiting any big city. Keep a tight grip on your purse or camera, Never leave any bags (whether valuable or not) in your car unattended in your car, on the beach or by the pool, use the hotel safety deposit box, don’t go down dark deserted alleys and don’t count money in the open etc, etc....

On the other hand don't even think of committing a crime in Indonesia. You are a long way from home with far fewer rights than you think. Behave yourself and be a gracious guest.

Outward Bound
On the way out of the hotel, keep a little extra money handy. All tourists leaving Indonesia from Mataram International Airport are required to pay an airport tax of Rp.100,000. That said be advised that it is against the law to leave Indonesia with more than Rp. 10,000,000. Departure for domestic travel is also taxed (Rp.20,000) though most of the time this has already been included in the ticket price - but every once and awhile you are surprised... (and even if you're not you can always make a donation to the local Red Cross or charity du jour).

Lombok Hotels - Lombok Sunset. Photo courtesy  Jo Rosarius / Segara Photo
Travel Tip

Be careful when changing money. Sorry to say but we hear about more and more tourists being cheated. One widely used scam goes something like this:

You see an exchange rate that seems to good to pass up - so you give it a go. The money changer calculates how much Rupiah you will receive and proceeds to count it out in front of you. After this he/she will ask you to count it again - so far so good. You agree and the amount is correct. You're happy and ready to leave until the changer asks to count it again - Just to make sure. How thoughtful you think and let the changer count it again. The amount is right and you're asked to count it again - you do and everything's fine.

Now you're ready to leave - but wait, the changer wants to count it - yes- one more time. You're thinking these people are sooo careful. Well this recounting goes on until the changer feels you're not paying attention and money literally falls off the table. At some point you won't count it the last time and after you're long gone you realize you've been shorted.

Rule No. 1 Don't let the money you're changing out of sight or reach in case you want to walk.

Rule No. 2 Pay attention. You don't need to count 6 times.

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